UHealth Print Fleet

Managed Print Services (MPS)

1320 South Dixie Highway
Gables One Tower, Suite 1235
Coral Gables, FL 33146
Phone: (305) 284-6585
Fax: (305) 284-3192
Email: mps@miami.edu 

Customer Service Forms

Access MPS Customer Service Forms

Canon Devices

Requesting Service for Canon Devices

To request service for your Canon multifunctional device, please call the Canon Help Desk toll-free at 1-855-477-4783, and specify the equipment problem. Be sure to have the device serial number ready to provide the service representative. A Canon Service Team member will be dispatched the same business day, or the following business day if the service call is received close to or after 5 p.m.

Ordering Toner for Canon Devices

To order toner for your Canon MFD, please call the Canon Help Desk toll-free at 1-855-477-4783. Please have the serial number of your device ready. Toner orders will take approximately three (3) business days for delivery.

Additional tips to keep in mind:
  • Ordered toner will be delivered to the location of the device. However, you can also request that it be sent to your attention.
  • Keep track of your toner supplies to avoid running out at critical times.
  • You can order up to 3 of each toner color per serial # at one time.
  • Toner is perishable, so try to avoid over-ordering of toner.